Our Commitment to Responsible Gaming
At pej60, responsible gaming is not a compliance checkbox — it is a core part of how we operate. Since we began serving Indonesian players in 2016, we have invested in player protection tools, staff training, and proactive monitoring systems designed to identify at-risk behavior before it escalates into a serious problem.
We believe that the vast majority of our players bet for recreation — placing wagers on BRI Liga 1 matches, spinning a few slot games from Pragmatic Play, or trying their hand at togel (Indonesia's traditional numbers lottery) for entertainment. For these players, our platform is designed to be enjoyable and transparent. For the small number of players who may be developing problematic patterns, we have built a robust set of safeguards to support them.
This page explains the tools available to you, how to recognize signs of problem gambling, where to seek help, and how our team can assist you in managing your account safely. All of these resources are available to every pej60 account holder at no charge.
Age Restriction: pej60 is strictly for adults aged 21 and above. Account registration requires KYC identity verification. Any account found to belong to a player under 21 years of age will be closed immediately, and applicable funds will be handled per our Terms & Conditions.
Controls Built Into Your Account
Every pej60 account comes with a full suite of self-management tools. You can activate or adjust any of these by contacting our support team at any time.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your limit is reached, no further deposits will be accepted until the period resets. Limits take effect immediately when reduced; increases require a 24-hour cooling-off period to prevent impulsive decisions.
Loss Limits
Define the maximum net loss you are comfortable with over a set period. If your losses reach the threshold, pej60 will temporarily suspend your ability to place new bets until the period ends. Like deposit limits, reductions apply instantly while increases carry a mandatory 24-hour delay.
Session Time Limits
Set a cap on how long a single betting session can last. When the timer expires, you will receive an on-screen notification and be prompted to log out. This tool is especially useful for players who lose track of time during live casino or slot game sessions.
Time-Out
Take a structured break from your pej60 account for a period of 24 hours, 7 days, 30 days, or up to 6 weeks. During a time-out, your account is suspended — you cannot log in, deposit, or place bets. Any pending withdrawals are processed as normal. The time-out cannot be lifted early once activated.
Self-Exclusion
If you feel you need a longer or permanent break, self-exclusion closes your account for a minimum of 6 months or permanently. Once a self-exclusion is in place, it cannot be reversed during the exclusion period. pej60 will close your account, suppress all marketing communications, and retain a record to prevent re-registration during the exclusion window.
Activity Statements
Request a full statement of your account activity — including all deposits, withdrawals, bets placed, wins, and losses — for any date range. Reviewing your activity regularly is one of the most effective ways to stay aware of your betting habits and spot any patterns that concern you.
Example: Setting Your Monthly Limits
Here is an illustration of how a pej60 player might configure their monthly responsible gaming limits. These figures are examples only — you can set any amount that reflects your personal budget and comfort level.
To set or adjust your limits, contact pej60 support via live chat or email. Changes to limits that increase your exposure take effect after a mandatory 24-hour reflection period.
Recognizing Problem Gambling
Problem gambling can affect anyone, regardless of income level, age, or betting frequency. It often develops gradually and can be difficult to recognize in yourself. The following signs may indicate that your relationship with gambling is becoming unhealthy.
Behavioral Signs
- Spending more time or money on betting than you originally intended
- Chasing losses — placing additional bets in an attempt to recover money already lost
- Continuing to bet despite repeated decisions to stop or cut back
- Lying to family members or friends about how much you gamble or how much you have lost
- Neglecting work, study, family obligations, or social activities because of gambling
- Using betting as a way to escape stress, anxiety, depression, or other emotional difficulties
Financial Signs
- Borrowing money, selling possessions, or taking out loans to fund betting activity
- Failing to meet everyday financial obligations — rent, utilities, food — because funds have been used for gambling
- Hiding bank statements, e-wallet balances (GoPay, OVO, DANA), or transaction histories from people close to you
- Feeling intense regret or shame after a betting session, followed by a compulsion to bet again
If you recognize any of these signs in yourself or someone you care about, please reach out to pej60 support immediately or use the self-exclusion tool to create distance between yourself and betting. You do not need to be in crisis to ask for help — early intervention is always more effective.
Quick Self-Assessment
Honest answers to the following questions can help you gauge whether your current betting habits are healthy. There are no right or wrong answers — this is a private reflection tool for your own benefit.
If you answered yes to two or more of the questions above, we strongly encourage you to contact pej60 support or use one of the tools described on this page. Speaking to someone is the most important first step.
Protecting Minors and Vulnerable Individuals
pej60 takes underage gambling extremely seriously. All new accounts must complete KYC identity verification before any deposit or bet can be placed. This process requires submission of a government-issued photo ID — typically a KTP (Kartu Tanda Penduduk) or passport — and confirmation that the account holder is at least 21 years of age.
If You Share a Device at Home
If you share a computer, tablet, or mobile device with family members — including children or younger relatives — we recommend taking the following precautions:
- Always log out of your pej60 account when you finish a session; do not save your login credentials in a shared browser.
- Enable device-level parental controls or screen-time restrictions that prevent access to gambling websites for younger users.
- Keep your deposit and e-wallet (GoPay, OVO, DANA, ShopeePay) credentials private and do not share them with anyone.
- If you suspect a minor has accessed your account, contact pej60 support immediately at [email protected]. We will investigate and take appropriate action within 24 hours.
Reporting Underage Access
If you believe that a person under 21 years of age has registered an account on pej60 — whether using their own details or someone else's — please report this to [email protected] with the subject line "Underage Account Report". All such reports are treated confidentially and investigated immediately.
How to Activate Responsible Gaming Tools
All responsible gaming tools on pej60 are available at no charge and can be activated or adjusted at any time by contacting our support team. There is no bureaucratic process — a single message to support is all it takes.
Step 1 — Contact Support
Reach out via live chat (available directly on the pej60 platform) or by emailing [email protected]. Our 24/7 Indonesian-speaking support team is trained to handle responsible gaming requests with sensitivity and without judgment.
Step 2 — Specify the Tool and Parameters
Tell the support agent which tool you want to activate and the parameters you prefer. For example: "I would like to set a monthly deposit limit of Rp 500.000" or "I would like to activate a 30-day time-out starting today." For self-exclusion, specify whether you want a fixed period (minimum 6 months) or a permanent closure.
Step 3 — Confirmation
You will receive written confirmation by email within one hour of the request being processed. Limits that reduce your exposure (lower deposit caps, shorter session times) take effect immediately. Limits that increase your exposure carry a mandatory 24-hour waiting period to allow time for reflection before taking effect.
Important: If you request self-exclusion, pej60 will close your account, cancel all active bonuses, process any pending withdrawals to your nominated BCA, BRI, BNI, Mandiri, GoPay, OVO, or DANA account, and retain a record of your exclusion for the full duration of the exclusion period to prevent re-registration.
Responsible Gaming at a Glance
Six principles that define how pej60 approaches player welfare every single day.
Strict Age Verification
Every account must pass KYC identity verification before any financial activity is permitted. We use document scanning and liveness checks to confirm that every player is at least 21 years of age. No exceptions are made.
Proactive Monitoring
Our risk team uses automated behavioral analysis to flag accounts showing patterns consistent with problem gambling — such as extended session lengths, rapid deposit sequences, or sharp increases in bet frequency. Flagged accounts are reviewed by a trained welfare agent.
Non-Judgmental Support
pej60 support agents who handle responsible gaming requests are trained to engage with empathy and without judgment. Whether you want to set a small deposit limit or request a permanent self-exclusion, you will be treated with the same care and professionalism.
No Predatory Marketing
pej60 does not send promotional offers to players who have active deposit limits, are in a time-out period, or have a history of problem gambling indicators. Marketing suppression is automatic and applied the moment a responsible gaming tool is activated on an account.
Full Transparency
Your complete betting history, win/loss record, and deposit totals are always available on request as a downloadable activity statement. We believe that clear visibility into your own data is one of the most effective responsible gaming tools available.
Internationally Licensed
pej60 operates under an international gaming license with player protection standards built into our compliance framework. Responsible gaming obligations are not optional under our license — they are audited requirements that we are held to account for.
You Don't Have to Handle It Alone
Whether you want to talk to pej60 directly or prefer to contact an independent support organization, help is available right now.
pej60 Support Team
Our 24/7 Indonesian-speaking support team can activate any responsible gaming tool, answer questions about your account, or simply listen. Reach us via live chat on the platform or by email.
Into The Light Indonesia
Into The Light is Indonesia's leading mental health advocacy organization. Their counselors are experienced in addiction and behavioral health issues, including problem gambling. Seek help in Bahasa Indonesia or English.
Ministry of Health Indonesia
The Indonesian Ministry of Health operates a free mental health hotline for residents across all provinces — from Jakarta and Surabaya to Bali and Medan — available during business hours, WIB (UTC+7).
Need Help or Have Questions?
Our support team is available around the clock to help you manage your account, set limits, or take a break. You can also explore our FAQ or review the full Terms & Conditions for more detail on our player protection policies.